Car glass damage with or without partial comprehensive insurance

Stone chip in your car glass? Covered by partial comprehensive insurance, we handle everything with your insurer and cover the deductible up to CHF 200.

Stone chip with cracks in a windscreen, a typical partial comprehensive glass claim
Insurance handling

We handle everything with your insurer

At Steinschlag.ch we take care of the complete handling with your insurer. Besides repairing and replacing car glass, our service includes direct communication with your insurer, from checking your cover and reporting the claim to settlement. You don't have to advance any money or fill in any forms.

  • Cover check, we check whether your policy covers glass damage
  • Claim report, we report the claim to your insurer
  • Direct settlement, no advance payment by you
  • Deductible covered up to CHF 200, if one applies
  • Free choice of workshop, you decide who repairs your vehicle

Partial / full comprehensive - incl. glass cover

With partial comprehensive insurance, stone chips and glass breakage are covered, for repairs and replacements. In the event of a claim we are happy to check your cover and report the claim to your insurer. After the damage has been fixed, we settle directly with them.

Liability only - your own responsibility

For drivers with liability insurance only, replacing the windscreen can be a challenge. We support you with important information, check the cheaper repair option first and find the best solution for your vehicle, with a fair, transparent quote.

Deductible

Deductible of CHF 200 - we cover it

Many insurers apply a deductible of CHF 200 if the work is not carried out by one of their partner workshops. We believe: everyone should be free to choose who repairs their vehicle. That is why we cover your deductible up to CHF 200, you benefit from our personal, mobile service at no extra cost.

A stone chip repair usually involves no deductible; for a glass replacement it depends on your policy. We check this for you.

  1. Send a photo Damage and vehicle registration document via WhatsApp or the form.
  2. Check cover We check your policy and report the claim to the insurer.
  3. Appointment Repair or replacement at your location, within 24 hours.
  4. Settlement Directly with the insurer. We cover the deductible up to CHF 200.
FAQ

Questions about insurance and costs

Does the insurance pay for glass damage on my vehicle?

With comprehensive insurance that includes glass cover there are no costs for you, this applies to repairs and to a possible replacement of the glass. We are happy to check this for you. We also cover your deductible up to CHF 200, if one applies.

Do I have a deductible if the work is not done by an insurance partner?

Depending on your policy, a deductible of CHF 200 may apply if you choose an independent workshop. We are happy to cover this deductible up to CHF 200, free choice of workshop without any disadvantage.

Will my premium go up after a glass claim?

Glass claims are handled via partial comprehensive cover, which usually has no bonus-malus system. A reported stone chip therefore normally has no effect on your premium.

What does a glass replacement cost without insurance?

That depends on the vehicle model and equipment (sensors, camera, head-up display). We always check first whether the much cheaper repair is possible and give you a transparent, no-obligation quote. The mobile service costs CHF 50 incl. VAT for customers without comprehensive cover.

Do I have to report the claim to the insurer myself?

No. We report the claim for you. All you need is your vehicle registration document and your insurance details (company and policy number).

Quality guarantee

How we guarantee the highest quality

Steinschlag.ch gives you a lifetime warranty on the durability of every repair and on the seal of every replaced window. We guarantee consistently high quality, anytime, anywhere.

Our certified body and paint technicians (Swiss federal diploma) use only specially developed tools and materials, and their training enables them to work on all common vehicle types and glass.

  • Lifetime warranty on repair and seal
  • Over 20 years of experience in the car glass industry
  • Certified body & paint technicians with Swiss federal diploma
  • State-of-the-art tools, adhesives and materials, manufacturer warranty stays intact
  • Direct settlement with your insurer, deductible covered up to CHF 200
  • Mobile service throughout German-speaking Switzerland
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Stone chip or broken window?

Send us a photo on WhatsApp, we will tell you right away whether a repair is possible and check your insurance cover for you.

Contact

Get a free, no-obligation quote

Tell us briefly about the damage, we will get back to you promptly with an assessment and an appointment proposal. Fastest way: send a photo of the damage and your vehicle registration document via WhatsApp.

Timo Hofstetter, managing director of Steinschlag.ch
Timo HofstetterManaging director · Certified body & paint technician (Swiss federal diploma)

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